Veterans Affairs

Veterans Affairs-Department Of Veterans Affairs
This May 19, 2014 photo shows a a sign in front of the Veterans Affairs building in Washington, DC. The VA and Secretary Eric Shinseki are under fire amid reports by former and current VA employees that up to 40 patients may have died because of delayed treatment at an agency hospital in Phoenix, Arizona. AFP PHOTO / Karen BLEIER (Photo credit should read KAREN BLEIER/AFP/Getty Images)

 

Mission Statement

To fulfill President Lincoln’s promise “To care for him who shall have borne the battle, and for his widow, and his orphan” by serving and honoring the men and women who are America’s veterans.

VA carries out four specific missions to make good on that commitment.

Veterans Health Care: VA’s Veterans Health Administration is the largest integrated health care network in the United States, with 1,255 health care facilities serving 9 million enrolled Veterans each year.

Veterans Benefits: Veterans can earn a range of benefits that help them transition back to civilian life in the country they fought to defend. Through the Veterans Benefits Administration, VA helps servicemembers transition out of military service, and assists with education, home loans, life insurance and much more.

National Cemeteries: The job of the National Cemetery Administration is to make sure those who served this nation are never forgotten. NCA provides dignified burial services for Veterans and eligible family members by maintaining more than 150 cemeteries as national shrines and provides digital memorialization at the Veterans Legacy Memorial to commemorate their legacy, service and sacrifice to our nation.

The Fourth Mission: VA’s “Fourth Mission” is to improve the Nation’s preparedness for response to war, terrorism, national emergencies, and natural disasters by developing plans and taking actions to ensure continued service to veterans, as well as to support national, state, and local emergency management, public health, safety and homeland security efforts.

Vision

To provide veterans the world-class benefits and services they have earned — and to do so by adhering to the highest standards of compassion, commitment, excellence, professionalism, integrity, accountability, and stewardship.

Core Values

Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.

Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.

Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.

Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.

Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.

 

More about VA›s Core Values and Characteristics »

More on Veterans

 


 

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